Our Services

All Aircargo Italia offices have highly qualified and skilled teams, with long proved experience dedicated to daily relationship with airlines and freight forward agents.

Aircargo Italia acts as a GSSA, GSA and a Broker and these are the key services provided to company’s partners:

Sales and Marketing

  • Weekly dedicated visits to all freight forwarders in there own offices and warehouses in addition to inside telesales activities
  • Direct communication to update all players about new rates and destinations, promotions, via emails and flyers
  • Customer database maintenance
  • Market researches including competitor rates for internal use
  • Monthly sales reports to internally update sales teams
  • Company and airlines gadgets and adv material distribution
  • Territorial events to involve local agents

Customer Service

  • AWBs stock control, shipments booking and data capturing into the airline’s systems
  • Security and safety measures checking
  • Information on routings, flight scheduling, departure and arrival confirmation, PODs
  • Post-flights checks and follow up
  • Preliminary claims managemen
  • Ad hoc requests


  • Monthly sales report on air cargo production and trucking services
  • Invoicing to agents - when provided - and collection of payments due
  • Payment of company’s monthly duties according to airlines contract
  • Statistics and financials data


  • Direct assistance at MXP, VCE, BLQ and FCO airports
  • Custom and shipping documents control
  • Monitoring of ULD’s availability and movement
  • Pre-manifest and cargo shipping instruction to airports handlers
  • Management and control of trucking service towards Italian and European airports
  • Pick up and delivery of required documents to agents

Copyright © 2019 AIRCARGO ITALIA srl
C.F. 08415550154 | P.IVA 04612020489 | C.C.I.A.A. FI422296 | Reg.Soc.Trib.FI 68748 | Cap.Soc. Euro 80.000 i.v.Made with ❤ by DesignMe

On this website we use first or third-party tools that store small files (cookie) on your device. Cookies are normally used to allow the site to run properly (technical cookies), to generate navigation usage reports (statistics cookies) and to suitable advertise our services/products (profiling cookies). We can directly use technical cookies, but you have the right to choose whether or not to enable statistical and profiling cookiesEnabling these cookies, you help us to offer you a better experience.